Hi I’m Harshveen Kalsi& I design solutionsthat sit between a $2Mcontract and a support ticket.
Started in 2018 by delivering B2B SaaS features for LeadSquared (2,000+ organizations) and developer tools for Kristal.AI (50,000+ users). Designed enterprise modules at Tekion and subscription management systems at Eulerity NYC supporting 20M+ devices. Most recently, simplified the FEDVIP experience at BENEFEDS.gov, serving 1.2M+ federal employees and families across the United States. Currently, managing UX Strategy for IMPACT Boston & teaching AI agents to speak Design System fluently.
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Case studies for Industry-shipped products, Design Systems, & Process Improvements.
How I redesign BENEFEDS.gov to help 8 million federal employees shop benefits.
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Better Benefits atBENEFEDS.gov
FedPoint · Product Design
Introducing Tekion Store to help dealerships place bulk orders in 5 minutes.
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Automating InventoryManagement
Tekion · Product Design
Re-thinking LeadSquared's form builder to increase account admin’s productivity.
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Re-thinking IntelligentForm Creation
LeadSquared · Product Design
How I reduced the Product to Dev Handoff time by 50% at Eulerity, NYC by introducing a DS component.
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Templates forDesign System
Eulerity · Design System
I spent 6 hours auditing DS compliance. Then I automated it down to 3 minutes over a weekend.
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Compliance Auditor forDesign System
AFH · Automation Plugin
Delivered a design system that lets FedPoint ship multiple products from one shared foundation.
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Token-DrivenDesign System
FedPoint · Design System
A browser-based writing tool built using Claude Code and Figma Make.
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Private-first, browser-nativenote taking
Vibe Code
Managing UX Strategy for IMPACT Boston's digital transformation.
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Digital Transformationfor IMPACT Boston
IMPACT Boston · UX Strategy
Managing UX Strategy for IMPACT Boston's digital transformation.
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Digital Transformationfor IMPACT Boston
IMPACT Boston · UX Strategy
In 2025, I attended Boston’s UX Fair as a mentor.
Mentor
Role
UX Fair 2025
Event
UXPA Boston
Organizer
Massachusetts College of Art & Design.
Location
The UX Fair is UXPA Boston's annual event for students, career changers, and early-stage professionals ready to break into UX and product. Research, design, development, IA, business strategy. It's all here, in one room, on one day.As a panel member, I spoke business, product & UX. Career change, Navigating AI trends, Business Process Management, evolution of Agile SDLC and more.
Connected with 15+ professionals, offering guidance on portfolio building, job market navigation, and industry strategy. Maintaining ongoing discussions with 6+ mentees on the ADP list.
From the people between the contract and the ticket.
Most of all, as someone who has been practicing UX for the better part of 10 years and was technically his senior, he taught me so much that I was not expecting and had never considered, and that in turn has made me such a better designer - and for that I am truly grateful!
Andrew ZarboUX Lead | FedPoint
Harshveen is proactive, adaptable, and excels at turning complex challenges into clear, impactful designs. His collaboration skills and positive attitude made him a valued partner across disciplines, and his influence continues to shape our design processes even after his departure.
James RothTeam Lead | FedPoint
Kalsi brought key questions and insights that helped the team grow and the work is still is used as a reference to improve our processes today.
Margarita ZuluetaLead Product Designer | Eulerity
One call away from the conversation that matters.
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Humble Pitch
When working, I am a systems thinker with 8+ years across startups, SMEs, gov-tech, and everything in between. I am interested in the work that sits between complex systems and real people, and I make it feel inevitable.
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