Harshveen’s Product Playbook
Hi, I’m Harshveen Kalsi, a product designer based in United States.
I currently lead UX Initiatives for our clients at AFH as a UX Manager, and previously delivered impactful solutions at early stage startups, SMEs and federal administration.
Training
Introduction to Model Context ProtocolAnthropic
Accessibility for ICT Government ExecutivesSection508.gov
Enterprise Design Thinking PractitionerIBM
Exploring AI Workflows within Figma DesignLinkedIn
Foundations of UXGoogle
Introduction to AIGoogle
Innovation Through Design: Think, Make, Break, RepeatDiscipline of International Business, The University of Sydney Business School
Design Tokens: Powering your Design SystemInteraction Design Foundation
Education
Graduate, Information SystemsNortheastern University
2022 - 2024
Certification, HCIInteraction Design Foundation
2023
Bachelors, ECE EngineeringSRM Institute of Science & Technology
2014 - 2018
Miscellaneous
Mentor, Product and DesignADP List
UX MentorUXPA Boston Fair.
2025
Growth Product ManagerProduct Manager’s Club.Northeastern university
Graduate Teaching AssistantBusiness Analysis and Information Engineering.Northeastern University, 2024
Head of DesignGoogle Student Developers Club2016/18
Head of DesignTEDX SRM.
2017
Industries Served
Sales CRM/MarTech LeadSquared
Fintech/BankingKristal.AI
Automotive ERPTekion
AdTech Enterprise Eulerity
Healthcare UX (EHR, patient portals)Lilly
Federal AdministrationFedPoint (Benefeds.gov, ltcfeds.gov)
Community OrganizationsIMPACT Boston, AFH
Projects Completed
- Onboarding Systems
- Subscription & Billing UX
- Checkout & Payment UX
- Dashboard & Data Visualization
- Token Design Systems
- Marketplace UX
- Admin & Internal Tools
Partnered with Lauren Mecca from Tech-ish to deliver an interactive AI event, spreading it’s awareness and role at making decisions.
May 2026
Attended the annual UX Fair as a UX Mentor, organized by UXPA Boston, speaking about business, product, and the role of AI in UX.
November 2025
MASTER’S
An Information Systems graduate from Northeastern University, combining roots in engineering, and expertise in UX to solve SaaS product challenges in the industry since 2018.
Class of 2024
Graduate Teaching AssistantBusiness Analysis and Information EngineeringProf. Nichole Graham
Research Paper AssistantAdvanced Business Process EngineeringProf. Shannon Petitford
Growth Product ManagerAPMC Product Manager’s Club
PREVIOUSLY
Started in 2018 by delivering B2B SaaS features for LeadSquared (2,000+ organizations) and developer tools for Kristal.AI (50,000+ users). Designed enterprise modules at Tekion and subscription management systems at Eulerity NYC supporting 20M+ devices. Most recently, simplified the FEDVIP experience at BENEFEDS.gov, serving 1.2M+ federal employees and families across the United States.
STARTUP VENTURE
In 2022, I co-founded Fince, a platform connecting financial advisors and everyday people. I participated in research, decided revenue models, calculated market size and designed the working prototype for investor pitches, validating a problem affecting 68.7% of our target audience.
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Harshveen’s Product Playbook